Full time
The Company
Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 260 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values: Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business.
Why This Role Matters
The primary function of this role is the project management of the Prints & Multiples sales by monitoring and tracking all activities and elements related to incoming property for auction and private sale. The Sale Coordinator manages the catalogue production process, all sale related deadlines and manages client paperwork and charges and ensure they are accurately reflected in Christie's systems. The Sale Coordinator also acts as client liaison when appropriate to gather or dispatch consignment and property related information.
In addition, the Sale Coordinator works closely with the Head of Sale Management and Business Manager in the operational, financial, administrative and marketing management of the department.
How You'll Make an Impact
Liaise with clients as needed for all consignment related information, details, and issues Manage seller agreement and stock order creation and dispatch including gathering all compliance documents from clients Manage and track status of consignment paperwork to ensure compliance
requirements
are met and required records are maintained Manage shipping requests, including client approvals, export licenses, and scheduling Proactively track receipt of property and follow-up on open issues and missing items Manage Expertise, Framing and Restoration needs for sale including quote requests, client communications, status of service requested and related client charges Manage Property Movement: Request and track site transfers, local transfers, temp releases, transfer to third party, and hand carries, and provide appropriate information to central support group as required Manage and track client charges including all requests for creation through central support group and regular review of system data to ensure accurate reporting Manage and track all item details to ensure sale and catalogue deadlines are met and all compliance met; sit in on hilling sessions to monitor activity and required actions Chair Sale Update Meetings with Specialists and Cataloguers Track and ensure execution of seller marketing promises Act as liaison to Operations for sale view and set up and prepare relevant assets, as required Manage reserve amendments and ensure relevant pre-sale documentation is sent to client Manage sale activities including client views, condition report dispatch, bids, and sale ticketing requests Support Heads of Sale for interest meetings; tracking interest and scheduling meetings Oversee settlement of sales for final review with Business Manager Prepare information for handoff to Post-sale Service team Convey approved post-sale item action to Post-sale Service team for execution Other tasks as assigned by manager Department and Business Team Support Support HSM, BM and RMD during sale week, including preparing sale week communications and logistics, Financial Meeting preparation, EPT management and after-sale tracking Collaborate with Head of Sale Management and Business Manager and internal Subject Matter Experts (i.e. Art Transport, Business Support, Client Accounting, Client Team Leads and Legal) to resolve issues and define new process. General Financial & Risk Management Support Support BM on market share stats and competitive reports Maintaining live runner of active client issues for the department and helping to resolve them Work with Operations to ensure regular stock management The Candidate Exceptional client service
skills
including strong verbal and written communication
skills
Strong Project management
skills
including ability to multi-task, prioritize and manage multiple processes Strong attention to detail and follow-up
skills
Excellent communication and interpersonal skills, including superior written and spoken communication. Ability to work collaboratively across multiple groups and sites Ability to remain calm in stressful situations Ability to creatively problem solve Ability to work independently and as part of a team Strong knowledge of JDE, COS and Canvas Strong knowledge of Excel and Outlook What’s great about working for us 25 days annual leave + 1 day Birthday leave Christie’s Christmas office closure (guaranteed between 25th Dec – 1st Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family Additional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you Donation matching of up to £500 per annum to help you support the organisations you care about Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable) Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues Discretionary Bonus (dependent on the business and employee performance payable in March each year) Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s) Private Health Insurance – no employee contribution needed, subsidised for other family members Dental Insurance – (may be extended at personal cost) Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months Competitive Life Insurance policy from first day Employee Assistance Programme – access to personal advice and support services including counselling Eyecare vouchers (once a year) Cycle to Work scheme Christie’s Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops Seniorcare by Lottie, a comprehensive eldercare solution Robust family first policy: Ø 16 weeks full pay on Maternity Leave Ø Eligible to return to work for 80% of your agreed normal weekly working pattern while being paid as though you were working 100%, post a minimum of 16 weeks of leave Ø Dependent back-up care: 10 sessions/ days of childcare or eldercare per year Ø Christies Family Network : Our community of parents who meet regularly over breakfasts, lunch, afternoon tea… * Christie’s reserves the right to change company
benefits
at any time
Closing Date
Sunday 26th April
Salary
£32,000 per annum #LI-Hybrid
